Yasmine Dixon
CHESTER,PA
Summary
Compassionate and dedicated Patient Care Secretary at Crozer Chester Medical Center, skilled in enhancing patient satisfaction through effective communication and teamwork. Demonstrated strong organizational abilities and clinical support, while maintaining HIPAA compliance. Recognized for training new staff and fostering a collaborative environment, ensuring high-quality care and safety for diverse patient populations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Secretary
Crozer Chester Medical Center
Chester, PA
08.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Patient Care Technician
Crozer Chester Medical Center
Chester, PA
03.2013 - 08.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Education
CNA -
Fair Acers Geratric Center
Lima, PA2012
High School Diploma -
Chester High School
Chester, PA06.2007
Skills
- Strong organization
- Patient confidentiality
- Strong organizational skills
- Customer service
- HIPAA compliance
- Professional telephone etiquette
- Telephone customer support
- HIPAA
- Clinical support
- Phone reception
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Adaptable and flexible
- Reliability
- Excellent communication
- Organizational skills
- Organization and time management
- Flexible schedule
- Data entry
- Self motivation
- Clerical skills
- CPR certified
- Goal setting
Certification
- PENNSYLVANIA DEPARTMENT OF HEALTH DIVISION OF NURSING CARE FACILITIES- NURSE AID REGISTRY
- Registration Number - 10050658
Timeline
Patient Care Secretary
Crozer Chester Medical Center
08.2024 - Current
Patient Care Technician
Crozer Chester Medical Center
03.2013 - 08.2024
CNA -
Fair Acers Geratric Center
High School Diploma -
Chester High School