Yasneilly Diaz
Orlando,FL
Summary
Driven server with exceptional customer service skills and cash handling expertise. Committed to enhancing guest experiences and maintaining a positive dining atmosphere.
Overview
5
5
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
Orlando, FL
07.2024 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Assisted with menu knowledge and food recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Server
New York Pizza and Pasta
Naples, FL
02.2021 - 06.2023
- Processed transactions efficiently using point-of-sale system to ensure accuracy.
- Adapted quickly to changing priorities during peak service hours, maintaining composure.
- Trained new team members on service standards and restaurant procedures effectively.
- Resolved guest concerns promptly, contributing to positive dining experiences and repeat business.
Education
Associate of Science - Health Sciences
University of Central Florida
Orlando, FL12-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Firebirds Wood Fired Grill
07.2024 - Current
Server
New York Pizza and Pasta
02.2021 - 06.2023
Associate of Science - Health Sciences
University of Central Florida