Yassine Fraoua
Sugar Land ,TX
Summary
Dynamic and dedicated professional with extensive experience at Fadi's Mediterranean Grill, excelling in customer service and cash management. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Recognized for reliability and teamwork, consistently supporting store goals and fostering loyalty among patrons.
Overview
1
1
year of professional experience
Work History
Cashier
Fadi'S Mediterranean Grill
04.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained clean and organized checkout areas to enhance workflow.
- Managed cash register operations, including handling cash and credit card payments.
- Collaborated with team members to meet store goals during peak hours.
- Resolved customer complaints promptly, fostering loyalty and satisfaction.
- Supported inventory management by restocking shelves as needed during shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor Of Electrical Engineering - Electrical Engineering
Houston Community College
Stafford, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Order taking
- Cash management
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Fadi'S Mediterranean Grill
04.2024 - Current
Bachelor Of Electrical Engineering - Electrical Engineering
Houston Community College
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