Yasuo Albert
Las Vegas,NV
Summary
Experienced flight attendant recognized for ensuring passenger safety through rigorous adherence to FAA regulations and emergency procedures. Proven ability to enhance cabin operations by collaborating effectively with crew members to deliver outstanding customer service.
Overview
21
21
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Las Vegas, NV
05.2022 - Current
- Ensured passenger safety through thorough pre-flight and in-flight checks.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
- Collaborated with crew to maintain efficient cabin operations during flights.
- Executed emergency procedures effectively, prioritizing passenger well-being and safety.
Flight Attendant
Frontier Airlines
Las Vegas, NV
03.2020 - 09.2021
- Trained new flight attendants on company policies, safety protocols, and customer service standards.
- Monitored cabin conditions to ensure compliance with health and safety regulations.
- Enhanced in-flight experience by coordinating beverage and meal service efficiently.
- Provided feedback to management on operational improvements for enhanced service delivery.
PSE Clerk
USPS
Kailua-Kona, HI
09.2016 - 05.2020
- Processed and sorted incoming mail efficiently, ensuring timely distribution within operational deadlines.
- Operated advanced postal machinery to enhance workflow and minimize processing errors.
- Assisted customers with inquiries, providing accurate information about services and delivery options.
- Maintained inventory of supplies, coordinating replenishment to prevent service disruptions.
Infantryman Section Sergeant
US Army
El Paso, TX
09.2005 - 12.2015
- Led and trained infantry teams in tactical operations, enhancing team cohesion and mission effectiveness.
- Coordinated logistics for equipment and supplies, ensuring operational readiness during training exercises and deployments.
- Developed training programs to improve soldiers' combat skills and operational knowledge, fostering professional growth.
- Managed personnel issues, providing mentorship and guidance to junior soldiers to enhance unit morale and performance.
Education
Master of Science - Public Administration
University of Phoenix
Tempe, AZ03-2026
Certificate - Information Assurance And Security Certificate
University of Phoenix
Tempe, AZ06-2020
Bachelor of Science - Organizational Security And Management
University of Phoenix
Tempe, AZ07-2018
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Professional appearance
- FAA regulations
Timeline
Flight Attendant
Southwest Airlines
05.2022 - Current
Flight Attendant
Frontier Airlines
03.2020 - 09.2021
PSE Clerk
USPS
09.2016 - 05.2020
Infantryman Section Sergeant
US Army
09.2005 - 12.2015
Master of Science - Public Administration
University of Phoenix
Certificate - Information Assurance And Security Certificate
University of Phoenix
Bachelor of Science - Organizational Security And Management
University of Phoenix