Yavar Hagger
Cypress,TX
Summary
Versatile medical professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers seven years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering quality patient care.
Overview
17
17
years of professional experience
Work History
Medical Receptionist
Alternative Health Management
08.2018 - 07.2020
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Maintained current and accurate medical records for patients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Receptionist
Daybreak Rehabilitation Center
02.2011 - 10.2013
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Prepared and processed patient referrals and transfer requests.
Certified Nursing Assistant
Seven Acres Jewish Senior Care
01.2007 - 01.2011
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Meriner Health Care
03.2003 - 07.2006
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
High School Diploma -
Southwest Charter High School
Houston, TX05.2002
Skills
Front Desk Operations
Appointment Scheduling
Insurance Verification
Telephone Etiquette
Vital signs monitoring
Patient Services
Clinical Training
Patient-focused care
Transporting patients
Timeline
Medical Receptionist
Alternative Health Management
08.2018 - 07.2020
Medical Receptionist
Daybreak Rehabilitation Center
02.2011 - 10.2013
Certified Nursing Assistant
Seven Acres Jewish Senior Care
01.2007 - 01.2011
Certified Nursing Assistant
Meriner Health Care
03.2003 - 07.2006
High School Diploma -
Southwest Charter High School
Similar Profiles
Alexandria Leigh WillocksAlexandria Leigh Willocks
Licensed Massage Therapist at Alternative Pain ManagementLicensed Massage Therapist at Alternative Pain Management
Tequillia BumperTequillia Bumper
Personnel Care Worker at Alternative Home Health + CarePersonnel Care Worker at Alternative Home Health + Care
Sarah MeierSarah Meier
Director of Clinical Services at Alternative Home HealthDirector of Clinical Services at Alternative Home Health