Yazan Alrashdan
Pilot
Huntington Beach,CA
Summary
I worked at Metro Sound as a sales representative; my dad is the owner of the place, and when he was out of town for a few weeks, I was the manager at his store. My duties were customer service, sales, and package delivery. I'm always on time, and I'm a straight A student part of the Honor Society at Orange Coast College, meaning I can get my tasks done the right way within the time I'm given.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Crew Member
Metro Sound
01.2021 - Current
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
Education
Associate of Science - Aviation Science
Orange Coast College
Costa Mesa, CA01.2026
Skills
Workforce Management
Quality Assurance
Appointment Scheduling
Product Knowledge
Timeline
Crew Member
Metro Sound
01.2021 - Current
Associate of Science - Aviation Science
Orange Coast College