Strong leader and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Although there may not be an extensive background in Computer Science, I am an extremely determined, adaptable, and adept candidate.
Overview
3
3
years of professional experience
Work History
Store Manager
Black Flag Outfitters
Sunland Park Mall, 750 Sunland Park Dr Unit C04A
07.2022 - Current
Manage website inventory, pricing, and appearance as well as update sales and promotions based on seasonal changes.
Manage inventory control, cash control, and store opening and closing procedures.
Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotate merchandise and displays to feature new products and promotions.
Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Uphold and communicate store programs and standards to employees for optimal quality, safety, and cleanliness.
Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Report issues to higher management with great detail.
Warehouse Associate
Black Flag Outfitters
8370 Alameda Ave, El Paso, TX 79907
07.2022 - Current
Prepare orders for shipment by picking, packing, and labeling merchandise.
Assemble orders and packed items for shipment, conveying orders to shipping personnel
Use hand-held devices and computers to record, monitor inventory levels, and uncover inaccuracies.
Inspect work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Train and supervise new employees to apply best practices and comply with health and safety procedures and regulations.
Unpack and repack items in different quantities and configurations for shipment.
Retail Store Associate
Kohl's
1319 George Dieter Dr, El Paso, TX 79936
08.2020 - 07.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Used POS system to process sales, returns, online orders, and gift card activations.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.