Yazmin Garcia

• Before becoming a sales rep my role was as a receptionist at the front desk.
• Received calls. Forwarded emails. Invoiced orders, created report for routes to be delivered for the week.
• Kept the front area welcoming for guest entering the office.
• Scheduled average of 25-20 appointments per week.
• Responded promptly to customer inquiries via phone or email.
• Researched potential clients, identified decision makers and developed relationships with them.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Listened to customer needs to identify and recommend best products and services.
• Gathered data on competitors' products, prices, and sales techniques.
• Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
• Met regularly with team members to discuss progress towards goals.
• Prioritized and organized tasks to efficiently accomplish service goals.

Reference- Owner Hilda Garcia (708 )473-5443

Owner Denzilt Garcia (773) 909-3748

• Welcomed customers, offering assistance to help find store items.
• Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Kept store presentable with regular cleaning and organization.
• Stored food in designated containers and storage areas to prevent spoilage.
• Labeled containers with identifying information like date prepared and expiration dates.
• Ensured that beverages were prepared correctly using standardized recipes.
• Assisted in preparing food items such as sandwiches and pastries for customers.