Yazmin Roman
2339 Garden Belle,FL
Summary
An ethical and bilingual professional with over 20 year of administrative and managerial experience. A passions Families in need and in crisis require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. A person who lives passionately to help those in need make a better life for themselves and their families. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Bakery Clerk
Target
Winter Garden
10.2021 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Audit and inventory
Manager
Caribbean Franchise
San Juan, Puerto Rico
01.2000 - 08.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Interviewing applicants to be hired
- Recruiting
- Accounting
Education
High School Diploma -
Academia Nuestra Senora De La Providencia
San Juan, Puerto RicoAssociate of Arts - Pharmacy Tech
John Dewey University
Hato Rey, Puerto Rico06.2021
Certificate of Technical Studies - Secretary
Instituto De Banca Y Comercio
Hato Rey, Puerto Rico2002
Skills
Establish and maintain cooperative working relationships with the public and staff
Use computers and related software packages
Perform a variety of mathematical computations accurately and rapidly
Follow written and oral directions and instructions
Analyze and interpret written, numerical, and verbal data from various sources
Enter data accurately into a computerized system
Navigate through computer screens, complete, and review basic computer documents and other forms
Communicate with others to obtain and verify information concerning eligibility
English, Spanish and Sign Language
A fast learner requires minimal supervision
Timeline
Bakery Clerk
Target
10.2021 - Current
Manager
Caribbean Franchise
01.2000 - 08.2020
High School Diploma -
Academia Nuestra Senora De La Providencia
Associate of Arts - Pharmacy Tech
John Dewey University
Certificate of Technical Studies - Secretary
Instituto De Banca Y Comercio