
Hardworking and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
- Greeted and served guests in a fast-paced, high-volume restaurant environment
- Managed tables of up to 10 guests, taking orders, serving food and beverages, and handling payments
- Demonstrated extensive knowledge of menu items, ingredients, and preparation methods to answer guest questions and make recommendations
- Collaborated with kitchen staff and other servers to ensure timely and efficient service
- Maintained a clean and organized service area, adhering to health and safety standards
- Developed strong relationships with regular guests, providing personalized service and increasing repeat business
- Handled cash and credit transactions accurately, balancing cash and credit receipts at the end of each shift
- Worked effectively in a team environment, supporting colleagues during peak periods and special events