Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Yazmine Ortiz

Gainesville,FL

Summary

Proven track record in enhancing customer dining experiences at River Garden Hebrew Home, adept in beverage preparation and guest engagement. Demonstrated ability to resolve complaints efficiently, boosting customer satisfaction. As a Reading Tutor at Read USA, INC, significantly improved students' reading comprehension through innovative learning activities. Skilled in order delivery practices with a strong work ethic.

Overview

3
3
years of professional experience

Work History

Server

River Garden Hebrew Home
08.2023 - 08.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

Eagle Landing Ice Cream Shop
05.2023 - 08.2023
  • Helped customers complete purchases, and took orders.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Reading Tutor

Read USA, INC
12.2021 - 05.2023
  • Conducted assessments to determine comprehensive understanding of materials.
  • Taught reading comprehension and writing tactics to improve reading and writing skills to 3rd and 4th graders.
  • Provided positive feedback often to encourage continued reading success.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.

Education

No Degree - Biology

Santa Fe College
Gainesville, FL
06.2027

High School Diploma -

Oakleaf High School
Orange Park, FL
05.2024

Skills

  • Order delivery practices
  • Beverage Preparation
  • Food Delivery
  • Table Setting
  • Daily specials memorization
  • Guest Engagement
  • Strong Work Ethic

Accomplishments

Duel enrollment

Ap honor classes

College coursed in high school

completed over 100 volunteer hours

worked at our high school daycare for 2 years

Competitive dancer for over 10 years

Timeline

Server

River Garden Hebrew Home
08.2023 - 08.2024

Cashier

Eagle Landing Ice Cream Shop
05.2023 - 08.2023

Reading Tutor

Read USA, INC
12.2021 - 05.2023

No Degree - Biology

Santa Fe College

High School Diploma -

Oakleaf High School

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Yazmine Ortiz