Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yedifer Ovalles

Jersey City,NJ

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

5
5
years of professional experience

Work History

Shift Leader

Taco Bell
Jersey City, NJ
04.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

Hudson County Community College
Jersey City, NJ
09.2020

Skills

  • Customer Service Management
  • Conflict Resolution
  • Reliable
  • Excellent multi-tasker
  • Computer Skills
  • Friendly, Positive attitude

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Taco Bell
04.2019 - Current

Hudson County Community College
Yedifer Ovalles