Yefim Koza
West Palm Beach
Summary
Driven Automotive Sales Professional with a proven track record at Napleton Kia and West Palm Beach Nissan. Excelled in customer relationship management and market research analysis, enhancing sales through expert vehicle demonstrations and effective follow-ups. Achieved notable sales growth by leveraging competitive instincts and a professional appearance, consistently exceeding customer service goals.
Overview
12
12
years of professional experience
Work History
Automotive Sales Professional
Napleton Kia
01.2020 - 11.2024
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
Automotive Sales Consultant
West Palm Beach Nissan
02.2013 - 12.2019
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
Bachelor of Business Administration And Management - Business Management
Northwood University
West Palm Beach, FL09-2009
Skills
- Professional appearance
- Market research analysis
- Customer relationship management
- Follow-up skills
- Competitive
- Demonstrating vehicle features
- Customer service
- Goal oriented
Languages
Russian
Native or Bilingual
Timeline
Automotive Sales Professional
Napleton Kia
01.2020 - 11.2024
Automotive Sales Consultant
West Palm Beach Nissan
02.2013 - 12.2019
Bachelor of Business Administration And Management - Business Management
Northwood University
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