Yeidy Rodriguez
Phoenix,AZ
Summary
Dedicated Professional with excellent customer service , cash handling experience, multitasking, organizational skills and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive sales and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald’s
Phoenix, Arizona
09.2022 - 04.2023
- Assisted customers with inquiries and provided excellent service during transactions.
- Collaborated with team members to ensure smooth operation during peak hours.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
- Was able too help both Spanish and English speakers as I am bilingual.
Warehouse Worker
Amazon
Phoenix, Arizona
09.2021 - 04.2022
- Sorted and organized products for easy access and retrieval.
- Followed packing procedures to prepare orders for shipment.
- Collaborated with team members to improve workflow efficiency.
- Operated scanners, computers, and other equipment to track orders.
- Used scanners to track parcel information, condition or receipt.
- Ability to lift up to 50lbs in a fast paced environment.
Education
Rcb Medical School
Phoenix, AZSkills
- Cash handling
- Customer service
- Order processing
- Team collaboration
- Bilingual communication
- Refunds and exchanges
- Time management
Languages
English
Full Professional
Spanish
Professional
Timeline
Cashier
McDonald’s
09.2022 - 04.2023
Warehouse Worker
Amazon
09.2021 - 04.2022
Rcb Medical School