Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
Work History
Area Supervisor
Pro-Serv Commercial Cleaning Services/Marsden
Las Vegas, NV
07.2019 - Current
Resolved customer complaints in a timely manner, escalating when necessary.
Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
Developed and maintained a positive working environment for all staff members.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Monitored employee work and determined benchmarks for performance indicators.
Resolved customer complaints and issues swiftly to maintain high service standards.
Ensured compliance with safety regulations in the workplace.
Responded promptly to any emergency situations that may have arisen during business hours.
Monitored employee performance, providing feedback and coaching as needed.
Managed payroll activities including timesheets submission and approval process.
Trained, managed and motivated employees to promote professional skill development.
Supported long-term business strategies, generating guest relations feedback for process improvements.
Sterile Processor/EVS Technician
Haynes Building Service/Marsden
Las Vegas, NV
05.2018 - 07.2019
Adhered to safety protocols when handling hazardous materials such as bio-hazardous waste.
Operated autoclaves, steamers, ultrasonic cleaners and other sterilizing devices.
Conducted daily cleaning, disinfection, and sterilization of surgical rooms.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
General Cleaner
ABM Janitorial Services
Las Vegas, NV
06.2014 - 04.2018
Kept business entrances clean, tidy and professional in appearance.
Provided assistance with event setup and cleanup activities as requested.
Sanitized countertops and other surfaces using appropriate cleaners and disinfectants.
Stocked paper products and cleaning supplies.
Vacuumed carpets and upholstered furniture.
Checked inventory for required supplies and made lists for needed cleaning products.
Swept and mopped floors, scrubbed bathrooms, and cleaned windows.
Responded promptly to emergency situations involving spills or other accidents.
House Cleaner
8' prils cleaning service
Las Vegas , NV
08.2010 - 10.2013
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Cleaned homes following specific and detailed protocols and requests.
Cleaned floors by sweeping, mopping and scrubbing.
Education
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV
06-2009
Skills
Quality Assurance
excellent communication
Customer Service
sanitation standards
Interior and exterior cleaning
Hazardous Material Handling
Safety Procedures
Languages
Spanish
Professional
English
Professional
Timeline
Area Supervisor
Pro-Serv Commercial Cleaning Services/Marsden
07.2019 - Current
Sterile Processor/EVS Technician
Haynes Building Service/Marsden
05.2018 - 07.2019
General Cleaner
ABM Janitorial Services
06.2014 - 04.2018
House Cleaner
8' prils cleaning service
08.2010 - 10.2013
High School Diploma -
Del Sol Academy Of The Performing Arts
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