Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yeiris Duran Tapia

The Bronx,NY

Summary

Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience

Work History

Cashier

Zara
04.2022 - Current
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Learned duties for various positions and provided backup at key times.

Sales Associate

Mr. Milan Fashion
09.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Food Champion

Taco Bell
09.2019 - 03.2020
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.


Education

Bachelor of Science - Criminal Justice

Berkeley College
05.2024

Skills

  • Customer service
  • Written and verbal communication
  • Problem-solving
  • Microsoft office skills
  • Time management skills
  • Ability to work under pressure
  • Teamwork

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Zara
04.2022 - Current

Sales Associate

Mr. Milan Fashion
09.2021 - 03.2022

Food Champion

Taco Bell
09.2019 - 03.2020

Bachelor of Science - Criminal Justice

Berkeley College

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Yeiris Duran Tapia