Yelitssa Gomez-Perez
Greensboro
Summary
Proven Cashier with a track record of excellence in customer service and cash handling, honed at El Mercadito and Bath & Body Works. Demonstrates exceptional work ethic, integrity, and team collaboration. Excelled in mentoring new staff, enhancing customer satisfaction, and maintaining transaction accuracy. Skilled in cash register operation and customer assistance, consistently achieving high accuracy levels.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
El Mercadito
07.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Cashier
Bath & Body Works
03.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Cornerstone Charter Academy
7800 Airport Center Dr06-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Cash register operation
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
Certification
Interpreter ACCESS Project - Foundation of Professional Interpretation For Health and Human Services
Completion of 70+ hours of Community Service
Languages
Spanish
Native or Bilingual
Timeline
Cashier
El Mercadito
07.2024 - Current
Cashier
Bath & Body Works
03.2024 - 07.2024
High School Diploma -
Cornerstone Charter Academy
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