Yency Vasquez
PANORAMA CITY,CA
Summary
Driven Optician with proven track record at National Vision, adept in optical measurements and insurance verification. Excelled in calibrating eyewear to perfection, enhancing customer satisfaction through meticulous service and problem-solving. Demonstrated expertise in processing insurance claims efficiently, ensuring accuracy and prompt resolution of patient concerns.
Overview
25
25
years of professional experience
Work History
Optician
National Vision
Burbank, CA
08.1999 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Education
High School Diploma -
John Marshall High School
Los Angeles 06.1992
Skills
- Customer Service
- Insurance Verification
- Optical Measurements
- Computer Skills
Languages
Spanish
Elementary
Timeline
Optician
National Vision
08.1999 - Current
High School Diploma -
John Marshall High School