Yendy Urena-Vasquez
Newark,NJ
Summary
Phlebotomy supervisor with a background in blood collection, staff scheduling, and phlebotomist training. Supports efficient specimen processing through clear communication with lab teams, patients, and clinic staff while upholding HIPAA, OSHA, CLIA, and infection control standards.
Overview
11
11
years of professional experience
Work History
Phlebotomy Supervisor
BioReference Laboratories
Elmwood Park, New Jersey
07.2022 - Current
- Managed staffing and scheduling of phlebotomists to ensure adequate coverage and optimal performance.
- Trained and supervised phlebotomists.
- Enforced OSHA, CLIA, and infection control standards to maintain compliance and ensure safety during phlebotomy operations.
- Coordinated workflow between lab technicians and other departments in order to ensure efficient processing of specimens.
- Implemented new technologies into the laboratory processes.
- Resolved customer complaints regarding specimen collection services and inaccurate test results to enhance patient satisfaction.
- Participated in continuing education programs related to phlebotomy best practices.
Phlebotomy Coordinator
Scarlet, Bioreference
Elmwood Park, New Jersey
04.2020 - 07.2022
- Coordinated nationwide mobile phlebotomy schedules, ensuring optimal coverage and efficiency for Scarlet.
- Streamlined specimen collection paperwork workflows for patient draw appointments, enhancing accuracy and compliance.
- Facilitated clear communication of collection instructions to patients, nurses, and clinic staff, improving overall appointment adherence.
- Monitored requisitions and tracked specimen status in laboratory information systems.
- Resolved customer complaints in a professional manner while adhering to established protocols.
floater Phlebotomist
BioReference Laboratories Inc.
Elmwood Park, NJ
10.2015 - 04.2020
- Performed venipuncture and other blood collection procedures according to established standards.
- Safeguarded patient health by following infection control and proper disposal of sharps and biohazardous waste.
- Prepared specimens for transport, optimizing centrifugation and organization of sample materials.
- Ensured patient privacy by adhering to HIPAA guidelines.
Education
High School Diploma -
Hr. Miguel De La Salle
Santiago, Dominican Republic06-2003
Phlebotomy/ Medical Assistant
Drake College of Business
Elizabeth, NJSkills
- HIPAA compliance
- Data Entry
- Operational oversight
- Staff training
- Interdepartmental communication
- Team collaboration
- Time management
- Workflow coordination
- Adaptable problem-solving
- Professional ethics
- Bilingual (Spanish/English)
- Specimen collection/ processing
Timeline
Phlebotomy Supervisor
BioReference Laboratories
07.2022 - Current
Phlebotomy Coordinator
Scarlet, Bioreference
04.2020 - 07.2022
floater Phlebotomist
BioReference Laboratories Inc.
10.2015 - 04.2020
High School Diploma -
Hr. Miguel De La Salle
Phlebotomy/ Medical Assistant
Drake College of Business