Yenifer Salazar Garcia
Columbia,SC
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
D4C Dental Brands
Lexington, SC
03.2026 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between dental staff and patients to enhance service delivery.
- Streamlined patient intake process, improving accuracy of information collection.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Patient Service Representative
Waverly Women’s Health, Columbia, SC
Columbia, SC
07.2023 - 10.2025
- Scheduled/ Reschedule appointments
- Hear patients needs and concerns
- Call patients to confirm appointments
- Answer patients question to the best of my ability
- Work on a EMR
- Interpret for Spanish speaking patients
- Provided necessary paperwork needed for patients
- Solving conflicts between patient and provider schedules
- Keep cash log of the revenue coming in
- Responded to patient inquiries, providing accurate information about services and procedures.
Customer Service Manager
Metro By T-Mobile, Columbia, SC
Columbia, SC
11.2021 - 10.2022
- Visit multiple stores to help out
- Train incoming personnel
- Translate
- Answer questions and find solutions
- Do inventory
- Sell merchandise
- Make work schedules
- Keep up with cash registers
- Close cash registers at the end of every day
- Led team to enhance customer satisfaction through effective service strategies and conflict resolution.
- Developed training programs for staff to improve product knowledge and service delivery.
Medical Interpreter
Latinos Communication, Columbia, SC
Columbia, SC
06.2020 - 08.2020
- Delivered real-time, accurate oral translations and interpretations for patients.
- Interpreted providers calls and other workplace communications in real-time to patients.
- Sat in patients rooms with providers to do oral translations of important information and questions answered
- Facilitated accurate communication between healthcare providers and patients in diverse settings.
- Interpreted complex medical terminology to ensure patient understanding of treatment plans.
Education
High School Diploma -
Spring Valley Highschool
Columbia, SC06-2021
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- English
- Bilingual
- Microsoft word
- Microsoft excel
- Leadership
- Problem-Solving
- Training & Development
- Attention to detail
- Listening skills
- Telephone etiquette
- Cash handling
- Appointment scheduling
- Administrative skills
- Office organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
D4C Dental Brands
03.2026 - Current
Patient Service Representative
Waverly Women’s Health, Columbia, SC
07.2023 - 10.2025
Customer Service Manager
Metro By T-Mobile, Columbia, SC
11.2021 - 10.2022
Medical Interpreter
Latinos Communication, Columbia, SC
06.2020 - 08.2020
High School Diploma -
Spring Valley Highschool