Yenifer Tamayo Hernandez
San Antonio,USA
Summary
Associate with expertise in retail and e-commerce operations, enhancing order accuracy and customer satisfaction through attentive service and efficient fulfillment processes. Excels in team collaboration and communication to swiftly resolve issues and improve operational efficiency.
Overview
8
8
years of professional experience
Work History
Associate
Walmart
San Antonio, USA
08.2018 - Current
- Personalized product recommendations to improve customers' shopping experience.
- Responded to customer inquiries by answering the store phone.
- Assisted customers in locating suitable apparel and sizes.
- Assisted in managing inventory levels and product placements in store.
- Collaborated with team members to maintain organized and efficient sales floor.
- Conducted regular audits on merchandise for quality and accuracy.
- As an online shopper associate I train new hires to help them accomplish daily store metrics.
Education
Human Resources - Management
San Antonio College
San Antonio, TXSkills
- Customer Service
- Data entry
- Accuracy
- Computer literacy
- Time management
- Multitasking
- Teamwork
- Team collaboration
- Adaptability
- Problem Solving
- Sales Strategy
- Prospecting
- Interpersonal Communication
- Conflict Resolution
- Active listening
Languages
- English, Proficient
- Spanish, Proficient
Timeline
Associate
Walmart
08.2018 - Current
Human Resources - Management
San Antonio College