Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yennifer Raudales

Austin

Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Overview

8
8
years of professional experience

Work History

Recruiter

Austaff
02.2023 - 04.2024
  • Find and attract qualified applicants for open positions.
  • Successfully handled a high volume of inbound calls, averaging 80+ calls per day.
  • Conducted in-person interviews to assess applicants skills, experience and aptitudes.
  • Built strong relationships with candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening, drug testing and other pre-employment checks to verify information on applicants.
  • Communicate with candidates and hiring managers via email and phone calls on a daily basis
  • Coordinated schedules to arrange management interviews with applicants.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Assisted with onboarding of new hires.
  • Participates in job fairs at local company to aid in recruitment efforts, as needed.
  • Accurately maintain employee files.

Front Desk Agent (Seasonal)

Doubletree By Hilton
09.2022 - 01.2023
  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information.
  • Register guests by obtaining or confirming room requirements, verifying preregistration, assigning rooms, obtaining information and credit card payments, & coding electronic keys.
  • Collected room deposits, fees, and payments via Authorization Forms sent to customers via email
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
  • Communicate with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Remain calm and alert especially during emergency situations and heavy hotel activity.
  • Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel.

Production Supervisor

Goodkind Co
08.2021 - 07.2022
  • Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
  • Utilize planning and production reports to set up production line daily.
  • Coordinate and schedule the day to day job activities of leads and team members.
  • Lead teams to follow detailed work instructions to safety build and package quality products.
  • Supervised ongoing daily production phases.
  • Manage the upkeep of all production products and equipments during shift.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Recognize positive behaviors to employees.
  • Ensure all workers are following proper safety procedures and regulations.
  • Inspect product and pallets for proper quantities, item brand and lot codes.
  • Meet with all departments managers to provide shift updates.
  • Review and approve labor hours.
  • Maintain Good Manufacturing Practices (GMPs)
  • Maintain a safe and clean environment of work.

Shipping/Receiving Associate

Goodkind Co.
10.2018 - 11.2020
  • Received incoming shipments and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Accurately pull, fill, pack and set up costumer orders for delivery.
  • Organized shipment priorities such a UPS, Commercial carrier daily.
  • Maintain proficiency in computerized systems and other technologies.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Production Assistant

Goodkind Co.
04.2016 - 10.2018
  • Produce and assemble products in factory.
  • Follow specific work instructions.
  • Filling/labeling/packing product by hand or utilizing machinery.
  • Moving equipment up to 50 lbs.
  • Handling paper work related to production.
  • Maintain a clean and orderly work area.
  • Assist with various warehouse maintenance tasks, including sweeping floors, storing equipment, etc

Education

High School Diploma -

AIU High School
Miami, FL
06.2023

Skills

  • Scheduling
  • Inbound & Outbound Calls
  • Follow-up Communication
  • Marketing
  • New Hire Training
  • Manufacturing
  • Project Management Software
  • Quality Assurance
  • Management
  • 5S Principles
  • Inventory Control
  • Decision-Making
  • Microsoft Office
  • Schedule Management
  • Bilingual (English-Spanish)
  • Customer Service
  • Payment Processing
  • Problem Solving Skills
  • Team & Self Work
  • Temperature Control

Languages

Spanish
English

Timeline

Recruiter

Austaff
02.2023 - 04.2024

Front Desk Agent (Seasonal)

Doubletree By Hilton
09.2022 - 01.2023

Production Supervisor

Goodkind Co
08.2021 - 07.2022

Shipping/Receiving Associate

Goodkind Co.
10.2018 - 11.2020

Production Assistant

Goodkind Co.
04.2016 - 10.2018

High School Diploma -

AIU High School

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