Yeralis Williams
Buffalo
Summary
Accomplished Human Resources Manager with a proven track record at Upstate Fulfillment, adept in labor law compliance and enhancing employee engagement. Leveraged HR leadership to develop recruitment strategies, significantly improving staff retention. Fluent in Spanish, excels in creating inclusive, high-performance environments. Expert in benefits management and payroll coordination, ensuring organizational excellence and compliance.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Upstate Fulfillment
Tonawanda
10.2023 - Current
- Hiring
- Payroll
- Recruiter
- Scheduling
- Training
- Delivering
- Workers Comp
- Set Up Health Insurance
- Handled employee discipline and termination to address policy infractions.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Identified, screened and interviewed potential employees.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Scheduled meetings with employees to address concerns and grievances.
- Conducted background checks and reference checks of prospective employees.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Ensured compliance with federal, state and local employment laws.
General Manager
McDonald's Restaurant
Buffalo
02.2012 - 10.2023
- Managed Floor
- Schedules
- Payroll
- Inventory
- Truck orders
- Supervisor
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed market trends to inform business decisions and strategies.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Formed and sustained strategic relationships with clients.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
High School Diploma -
Riverside High School
Buffalo, New York06-2015
Skills
- Staffing optimization
- Recordkeeping
- Labor law compliance
- Unemployment claims management
- Employee support
- HR leadership
- Recruitment
- Training and mental
- Employee engagement
- Records management
- Benefits and compensation management
- Payroll coordination
- Onboarding and orientation
- Memory retention
- Spanish fluency
Timeline
Human Resources Manager
Upstate Fulfillment
10.2023 - Current
General Manager
McDonald's Restaurant
02.2012 - 10.2023
High School Diploma -
Riverside High School