Yerosen Gemeda
Mankato,Minnesota
Summary
Always ready to support staff with any need. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Siersha Arts
02.2022 - 03.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Library Assistant
Rift Valley University
02.2021 - 03.2022
- Organized library shelves, materials and equipment in clear, alphabetized order.
- manage social media accounts for the library to engage with users online.
- performed clerical duties such as filling scanning, photocopying documents.
- Handled check-in and check-out process of library books and materials at circulation desk.
Cashier
Jalo Hotel
02.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Nursing
Minnesota State University - Mankato
Mankato, MN05.2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- honesty and respect
Timeline
Small Business Owner
Siersha Arts
02.2022 - 03.2023
Library Assistant
Rift Valley University
02.2021 - 03.2022
Cashier
Jalo Hotel
02.2020 - 11.2020
Bachelor of Science - Nursing
Minnesota State University - Mankato
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