Yesenia Aquino
Lynwood,CA
Summary
Experienced Route Sales Specialist with knowledge in route management, inventory control, upselling, and building strong customer relationships to achieve sales goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Results-oriented with previous team leadership experience and operational management for multiple locations. Skilled professional ready to excel in a leadership role with a focus on results-driven performance and passionate working skills to bring value to the company's objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Route Sales Specialist
Frito Lay
Torrance, CA
02.2022 - Current
- Strengthened relationships with store managers through effective communication and service excellence.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Trained new hires on safety procedures, merchandising, ordering, inventory control and utilizing DPO to order.
- Displayed products properly at customer sites and according to company specifications.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Assisted with sorting and organizing backstock proudct.
Supervisor
Little Caesars
Gardena, CA
06.2018 - 02.2022
- Oversee seven locations and supported my managers by guiding them to control food, labor, and inventory levels.
- New hire onboarding process by having orientation and reviewing company policies and standards.
- Reaching company sales goals and breaking records
- Ensure all stores follow health department, Steritech and mystery shopper guidelines.
- Inspecting all stores food quality meet company standards and safety.
- Work closely with Loss Prevention and Human Resources to resolve investigation and cases
- Conducted performance evaluations, providing constructive feedback to promote employee development.
- Coordinated scheduling and labor allocation to meet peak demand periods effectively.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Training Manager
Little Caesars
Compton, CA
10.2008 - 06.2018
- Place food orders and manage food preparation
- Create a schedule and projections according to business flow
- Increasing store sales by properly training, ensuring team prepares quality products and complete orders quickly.
- Following company policies and honoring the hot and ready promise
- Implement store marketing and upselling
- Manage store cleanliness and organization
- Monitoring daily cash safety policies are followed
- Complete store opening and closing procedures
- Evaluated training effectiveness through feedback and performance metrics, refining programs as necessary.
- Trained new hires to perform cross-training exercises with experienced workers.
Education
Bachelor of Arts - Business Administration
The University of Arizona Global Campus
Chandler, AZ11.2025
Skills
- Ability to prioritize
- Attention to detail
- Leadership & communication skills
- Adaptability & Resilience
- Building customer relations
- Problem Solving
- Fast paced
Certification
Serve Safe certificate
Timeline
Route Sales Specialist
Frito Lay
02.2022 - Current
Supervisor
Little Caesars
06.2018 - 02.2022
Training Manager
Little Caesars
10.2008 - 06.2018
Bachelor of Arts - Business Administration
The University of Arizona Global Campus