Dedicated Front Desk Receptionist with proven skills in customer service, attention to detail, and time management. Committed to creating welcoming environments and efficiently managing tasks to enhance patient and visitor experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Premier Orthopedics and Sports Medicine
Laurel, MD
03.2024 - Current
Greeted patients and visitors, ensuring a welcoming and professional environment.
Managed multi-line phone system, efficiently directing calls to appropriate departments.
Scheduled patient appointments, optimizing office calendar for maximum efficiency.
Maintained accurate patient records using electronic health record (EHR) systems.
Apartment Leasing Consultant
the Villages of Elkridge
Elkridge, MD
01.2022 - 03.2024
Conducted property tours, showcasing amenities and fostering resident interest.
Assisted prospective tenants with application processes and lease agreements.
Utilized CRM software to track leads and maintain accurate client records.
Collaborated with maintenance teams to ensure timely resolution of resident concerns.
Coordinated with property owners to address any concerns or requests, ensuring a positive working relationship for all parties involved.