Yesenia Cano
Chicago,IL
Summary
A bilingual individual seeking opportunities in customer service and marketing space. A motivated individual open to learning and development opportunities, skilled at promoting products and creative problem solving.
Overview
11
11
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Chicago, IL
04.2020 - Current
- Setting up a game plan for the rest of the team, and following up with the staff to make sure things are getting done.
- DSD check in; Scanning vendors in, making sure we get charged for the product we get delivered.
- Warehouse receiving consists of bringing in pallets and sorting the totes by department and assigning a team to a department
- Shelf Replenishing, making sure that as we restock the shelving we move the old product out and the newer one to the back
- Scheduling dividing the hours on demand given to all the associates evenly.
- Store presentation consisted of store facing, stock merchandise
- Sections resets, moving shelves around, putting new products out, relabeling the sections
- Knowing what the priorities of the store are, and making sure the teams understands them.
- Analyzing our best selling points and working on how we can improve those numbers.
Sale Associate
Old Navy
Chicago, IL
11.2019 - 09.2020
- Jobs acquired include helping customers on the sales floor making sure their needs are met.
- Cashiering, letting the customers know the promotions we have, encouraging customers to apply for our credit cards, and rewards points system
Sales Associate
Forever 21
Chicago, IL
10.2017 - 11.2019
- Responsibilities include greeting customers, helping guests on the sales floor, informing customers of sales or specials.
- Strives to maintain the store’s excellent presentation and reputation in the retail industry
- Excellent communication, organizational and time management skills.
- Fitting room attendee, satisfy the customers needs, organize clothes to be returned to the floor.
Cashier & Food Preparation
Antojitos Doña Mago
Chicago, IL
05.2015 - 08.2017
- Communicated clearly and positively with coworkers and management
- Maintained high standards of customer service during high-volume, fast-paced operations
- Followed procedures for safe food preparation and presentation
Education
Associate Degree in Arts -
Harold Washington College
Chicago, IL01-2019
High School Diploma - undefined
Curie High School
Chicago, IL01-2017
Skills
- Bilingual (fluent in Spanish)
- Client communication
- Decision making
- Food service knowledge
- Proficiency in Microsoft office
- Adaptability
- Teamwork
- Self-motivating
- Ability to work under pressure
- Organizarion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Manager
CVS Pharmacy
04.2020 - Current
Sale Associate
Old Navy
11.2019 - 09.2020
Sales Associate
Forever 21
10.2017 - 11.2019
Cashier & Food Preparation
Antojitos Doña Mago
05.2015 - 08.2017
High School Diploma - undefined
Curie High School
Associate Degree in Arts -
Harold Washington College