Summary
Overview
Work History
Education
SKILLS
Timeline
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Yesenia Carter

Austin,TX

Summary

Versatile and results-driven professional with extensive experience in human resources, recruiting, and executive assistance. Proficient in managing full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding top talent. Adept at streamlining administrative tasks, enhancing operational efficiency, and supporting executive leadership. Skilled in leveraging data analytics to inform decision-making and improve strategies. Excellent interpersonal and communication skills, with a talent for fostering positive relationships with colleagues, candidates, and executives. Committed to delivering exceptional results and contributing to the growth and success of the organization.

Overview

7
7
years of professional experience

Work History

Executive Assistant to the Chief Operating Officer

JW Lighthomes
01.2024 - Current
  • Oversee 30 real estate closings per month, coordinating with all parties to ensure smooth and timely transactions, achieving a 98% on-time closing rate.
  • Maintain project milestones and ensure critical deadlines are met, preventing defaults and ensuring project success, with a 100% compliance rate on critical deadlines.
  • Manage the CEO's schedule, including planning and coordinating meetings and appointments monthly, ensuring optimal time management and productivity.
  • Serve as a liaison for title companies and sellers, facilitating communication and ensuring smooth and efficient closings.
  • Draft and send purchase sales agreement contracts to sellers, ensuring accuracy and compliance.

Executive Assistant

Russ Lyon Sotheby's International Realty
09.2019 - 12.2023
  • Contributed to finalizing over $100 million in high-end residential sales.
  • Supervised up to 18 rental properties concurrently.
  • Proactively sought and implemented strategies to optimize daily operations and refine client communications, significantly improving overall efficiency and service quality.
  • Managed executive calendars, efficiently scheduling meetings and appointments, ensuring the smooth operation of the executive's daily agenda.
  • Maintained and updated spreadsheets and databases to meticulously track, analyze, and report on performance and sales data, contributing to informed decision-making processes and strategic planning.

Manager of Operations

Bespoke
08.2017 - 09.2019
  • Oversaw recruitment activities to ensure optimal performance of new hires, enhancing team productivity by 20%.
  • Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes.
  • Designed and conducted training sessions for new hires, resulting in a 40% increase in employee retention rates over a two-year period.
  • Managed the recruitment and training of a 20-member staff, ensuring a cohesive and high-performing team, enhancing overall operational efficiency.
  • Cultivated productive relationships with vendors and suppliers, ensuring optimal resource management and budget adherence, contributing to overall organizational goals.
  • Handled challenging customer interactions, supporting junior staff to ensure exceptional customer service and maintain positive client relations.

Education

Bachelor of Arts - Communications

Grand Canyon University
Phoenix, AZ
05.2024

SKILLS

Skills: Talent Acquisition, Candidate Sourcing, Team Leadership, Operations Management, Strategic Planning,  Negotiation, Relationship Building, Project Management, Team Building, Attention to Detail, Interviewing and Onboarding, Customer Service

Timeline

Executive Assistant to the Chief Operating Officer

JW Lighthomes
01.2024 - Current

Executive Assistant

Russ Lyon Sotheby's International Realty
09.2019 - 12.2023

Manager of Operations

Bespoke
08.2017 - 09.2019

Bachelor of Arts - Communications

Grand Canyon University

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Yesenia Carter