Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesenia Gallegos

North Las Vegas,NV

Summary

Dynamic and dedicated professional with experience at Uber Eats, excelling in customer service and time management. Proven ability to enhance quality control processes and foster customer relationships, ensuring repeat business. Skilled in product inspection and cash handling, committed to maintaining high standards and efficiency in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Uber Eats
06.2011 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered excellent customer service by addressing inquiries promptly and courteously.
  • Maintained excellent customer service and positive attitude.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Cashier

Rico Tacos
09.2019 - 11.2020
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Quality Control

Valassis
01.2019 - 04.2020
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Communicated with production team members about quality issues.
  • Improved overall production efficiency by identifying and resolving quality control issues.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

High School Diploma -

Locke High School
Los Angeles, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Packaging and labeling
  • Computer skills
  • Product inspection
  • Quality control techniques
  • Patience and empathy
  • Time management skills
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Rico Tacos
09.2019 - 11.2020

Quality Control

Valassis
01.2019 - 04.2020

Delivery Driver

Uber Eats
06.2011 - Current

High School Diploma -

Locke High School

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Yesenia Gallegos