Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesenia Garcia

Commerce City,CO

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon DSP
Aurora, CO
09.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Return Processing Associate/Sortation Associate

Amazon
Commerce City, CO
10.2022 - 09.2023
  • Organized and packed returned merchandise
  • Used barcode scanner to accurately place items in the correct location
  • Trained new hires

Medical Device Assembler

Terumo BCT
Lakewood, CO
03.2022 - 06.2022
  • Organized workstations, ensuring that all necessary supplies were available when needed.
  • Followed written instructions and diagrams to assemble medical devices according to established guidelines.
  • Followed detailed assembly instructions, processes and procedures
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Applied blank labels to devices, packaged and sealed items before sending for quality review.
  • Positioned parts and subassemblies by using templates and reading measurements.
  • Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
  • Calibrated medical device parts with precision instruments.
  • Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.

Cashier Assistant

Costco
Mountain View, CA
09.2020 - 03.2022
  • Greeted customers and provided assistance in locating items.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained good relationships with employees.
  • Interacted with diverse customers fosters communication skills and teamwork.
  • Handled customers complaints and concerns and escalated to direct supervisor for quick resolutions.
  • Followed company polices, procedures and practice for accurate recordkeeping and loss prevention.

Host/Takeout Associate

P.F. Chang's Bistro
Palo Alto, CA
01.2019 - 09.2020
  • Process customers orders.
  • Interact professionally with customers in person or by phone and act with sense of urgency to drive positive customer experience.
  • Assemble orders and deliver with a smile.
  • Processed payments by accepting cash,credit,and debit card payments.
  • Verified orders prior to handing it to customers to avoid customer complaints.
  • Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift.

Education

High School Diploma -

Los Altos High School
Los Altos, CA
06-2019

Some College (No Degree) - Pre-Nursing

Front Range Community College
Westminster, CO

Skills

  • Customer Service
  • Attention to Detail
  • Workplace Safety
  • Accuracy and Precision

Languages

Spanish
Professional

Timeline

Delivery Driver

Amazon DSP
09.2023 - Current

Return Processing Associate/Sortation Associate

Amazon
10.2022 - 09.2023

Medical Device Assembler

Terumo BCT
03.2022 - 06.2022

Cashier Assistant

Costco
09.2020 - 03.2022

Host/Takeout Associate

P.F. Chang's Bistro
01.2019 - 09.2020

High School Diploma -

Los Altos High School

Some College (No Degree) - Pre-Nursing

Front Range Community College
Yesenia Garcia