Yesenia lopez giron
Opelika
Summary
Dynamic and results-driven professional with extensive experience at Tienda Astrid, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem resolution and product knowledge. Committed to maintaining store cleanliness and organization, ensuring a welcoming shopping environment.
Overview
1
1
year of professional experience
Work History
Associate
Tienda Astrid
Guatemala
02.2022 - 08.2023
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of the checkout area consistently.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided excellent customer service by helping customers locate items they were looking for.
Education
GED -
Community Collage
Skills
- Customer service
- Store cleanliness maintenance
- Product knowledge
- Cash handling
- Sales reporting
- Service assistance
- Product inspection
Languages
English
Elementary
Spanish
Full Professional
Timeline
Associate
Tienda Astrid
02.2022 - 08.2023
GED -
Community Collage