Yesenia Martinez
Ronkonkoma,NY
Summary
A professional excited about the prospect of contributing useful skills, enthusiasm, and fresh perspective to a new role in the sterile processing field . Committed to learning quickly, adapting to new environments, and leveraging existing strengths to make a meaningful impact in any place of employment.
Overview
6
6
years of professional experience
Work History
Bilingual Phone Operator
Ring Savvy Answering Legal
01.2018 - Current
- Ring savvy answering legal
- Customer Service
- Inputting information from clients to software
- De-escalating and problem-solving issues with clients
- Supported customers by managing hundreds calls per day efficiently while maintaining professionalism and upbeat tone
Spanish Interpreter
Self Employed Spanish Interpreter
11.2017 - 11.2018
- Translating countless legal documents
- Interpreting Spanish/English between attorneys, clients, and immigration officials
- Reviewed translated content for cultural sensitivity and use of universal Spanish
- Completed precise translations of official documents with correct words and phrasing to meet legal standards
- Employed by countless law firms and clients all around New York State.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns
- Stayed current on new expressions and cultural changes impacting language translation
Education
High School Diploma -
Connetquot High School
Bohemia, NY06.2017
Skills
- Computer Proficiency
- Patience
- Effective Communicator
- Receptive learner
- Basic use of Microsoft Word and Excel
- Dedicated Worker
- Adaptability
- Database software
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Phone Operator
Ring Savvy Answering Legal
01.2018 - Current
Spanish Interpreter
Self Employed Spanish Interpreter
11.2017 - 11.2018
High School Diploma -
Connetquot High School
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