YESENIA MEDINA
Tyler ,TX
Summary
Dynamic and detail-oriented Secretary at JEFF BUIE USED CARS, adept at managing sensitive information and enhancing communication through effective email correspondence and multi-line phone handling. Recognized for exceptional customer service and strong organizational skills, contributing to a streamlined office environment and improved team collaboration.
Overview
10
10
years of professional experience
Work History
Secretary
JEFF BUIE USED CARS
01.2015 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
John Tyler High School
Tyler, TX05-2005
Skills
- Data entry
- Electronic filing
- Multi-line phone handling
- Email correspondence
- Team collaboration
- Customer service
- Organization
- Mail distribution
- Payment posting
- Inventory purchasing
- Phone reception
- Fast learner
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Secretary
JEFF BUIE USED CARS
01.2015 - Current
High School Diploma -
John Tyler High School
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