Insightful agent with a proven track record and success in building strong relationships with patients and clients. Specializing in enhancing patient care and boost brand visibility through creative social media marketing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
FFL
07.2020 - Current
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Increased customer engagement through social media.
Cosmetologist
Owner
05.2020 - Current
Established strong customer relationships through excellent communication and attentive service.
Boosted brand awareness and generated leads while utilizing Social Media AD marketing.
Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments..
Pharmacy Technician
UC Irvine Medical Center
03.2021 - 02.2024
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions.
Medication Reconciliation Technician
Pomona Valley Hospital And Medical Center
10.2020 - 04.2021
Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
Worked closely with patients to deliver excellent and direct individualized patient care.
Patient Care Coordinator /Lead Pharmacy Technician
California Specialty Pharmacy
10.2017 - 10.2020
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Utilized software tools for efficient tracking and management of outstanding invoices, leading to faster payment processing times.
Uber Partner
Uber
01.2014 - 10.2017
Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
Education
California Board Of Pharmacy Certificate - Pharmacy Technology
Hacienda La Puente Adult Education
La Puente, CA
05.2015
Skills
Confidentiality and HIPAA
Insurance Billing
Pharmacology knowledge
Inventory Management
Creative Thinking
Cash Register Operations
Client Account Management
Insurance Policy Sales
Certification
CPhT - Certified Pharmacy Technician
CA Life Agent
Cosmetologist
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
UC Irvine Medical Center
03.2021 - 02.2024
Medication Reconciliation Technician
Pomona Valley Hospital And Medical Center
10.2020 - 04.2021
Life Insurance Agent
FFL
07.2020 - Current
Cosmetologist
Owner
05.2020 - Current
Patient Care Coordinator /Lead Pharmacy Technician
California Specialty Pharmacy
10.2017 - 10.2020
Uber Partner
Uber
01.2014 - 10.2017
California Board Of Pharmacy Certificate - Pharmacy Technology
Hacienda La Puente Adult Education
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