Yesenia Santos
Modesto,CA
Summary
Human Resource professional with managerial experience that is fluent in Spanish. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, coaching and development, university recruiting, and employee relations. Successful at administering all types of benefit plans and open enrollment.
Overview
10
10
years of professional experience
Work History
Executive Team Leader, Human Resources
Target
Lodi, CA
09.2021 - Current
- Analyzed health of 60 million dollar store with 200+ team members including payroll, compliance, training, turnover to identify any trends, collaborated with department leaders to assess staffing needs.
- Served as main point of contact to 5 executive leaders on Target policies, labor law, compliance, training and development, performance management, performance appraisals
- Facilitated weekly orientations for new team members, team leaders, security specialists ranging from 5 up to 20 and all on-boarding tasks such as I-9 process
- Supported the on-boarding of new Executive Team Leads in district and interns by planning out their training calendar, trained them on basic HR functions crucial for their role, identified learning gaps
- Attended university recruiting events and university program presentations. Collected resumes and sent qualifying candidates to management.
- Enforced and explain HR policies to team members to cultivate compliant and satisfied workforce, Monitored and handled all employee claims, including performance-based and harassment incidents.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
People Lead
Walmart
Gilroy, CA
12.2020 - 09.2021
- Support and advocate for 320+ associates by modeling Walmart core values; striving to ensure excellence and respect are incorporated into all routines.
- Maintain optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Conduct recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
- Conduct new hire orientation, brief new hires on essential job information, such as company policies, employment benefits and job duties.
- Work with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Assists leadership with associate development, succession planning, scheduling, etc. and provides guidance on execution of company HR programs and initiatives.
- Help change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Human Resources Coordinator
Bay Systems Consulting, Inc.
Palo Alto, CA
02.2020 - 07.2020
- Collaborated with leadership to assess and improve policies across board and maintain current knowledge of industry regulations
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Managed employee benefits program for 80-employee company and 10 different projects, working with vendors, providers and staff to maintain strong portfolio of insurance including 401K, medical, dental and vision packages.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Streamlined HR efficiencies, coordinated new hire orientations and provided on-boarding and training for new employees
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs
Human Resources - Executive Team Leader
Target
San Jose, California
11.2018 - 02.2020
- Analyzed health of 35 million dollar store with 250+ team members including payroll, compliance, training, turnover to identify any trends, collaborated with department leaders to assess staffing needs.
- Served as main point of contact to 5 executive leaders on Target policies, labor law, compliance, training and development, performance management, performance appraisals
- Facilitated weekly orientations for new team members, team leaders, security specialists ranging from 5 up to 20 and all on-boarding tasks such as I-9 process
- Supported the on-boarding of new Executive Team Leads in district and interns by planning out their training calendar, trained them on basic HR functions crucial for their role, identified learning gaps
- Attended university recruiting events and university program presentations. Collected resumes and sent qualifying candidates to management.
- Successfully administered open enrollment for 250+ employees
- Enforced and explain HR policies to team members to cultivate compliant and satisfied workforce, Monitored and handled all employee claims, including performance-based and harassment incidents.
- Successfully kept the stores payroll green for 2019 and limited the amount of overtime. Improved meal compliance by 42% in 2019.
Human Resources Senior Team Lead
Target
Cupertino, CA
03.2018 - 11.2018
- Directed job fairs to bring in local talent for long term and seasonal positions
- Managed performance and training programs for new and existing employees
- Collaborated monthly with department leaders for staffing needs and progress
- Maintained best practices with local, state and federal laws, in addition to establishing organizational standards
- Processed terminations, LOA requests, promotions, internal transfers, and new hires
- Managed open enrollment for 25+ employees
Human Resources Team Member
Target
San Jose, CA
04.2017 - 03.2018
- Assisted in all aspects of recruiting, hiring, and on-boarding process
- Assisted in processing of payroll of 200+ employees
- Processed, verified, and maintained HR related documentation, including staffing, recruitment, training, grievances, performance evaluations, employment verification, etc
- Explained company team member policies, benefits, and procedures to employees
- Trained and supported continuous development for new HR team members
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
Administrative Assistant
Skorey & Hughes Inc
San Jose, CA
10.2012 - 04.2017
- Kept reception area clean and neat to give visitors positive impression of company
- Provided clerical support to company, including copying, faxing and file management
- Greeted customers and visitors in-person and via telephone calls
- Completed data entry and input all documents into records management system
- Ensured that payroll taxes were submitted on time and within constraints of Internal Revenue Service
Education
MBA - Human Resources & Organizational Behavior
California State University - East Bay
Hayward, CA05.2023
Bachelor of Science - Business Administration/Human Resources Management
San Jose State University
San Jose2018
A.S. - Business Administration
Evergreen Valley College
San Jose2016
Skills
- Talent Management
- Coaching & Counseling
- Workday/Kronos/HRIS
- Reporting & Analysis
- Employee Relations
- Training & Development
- Recruitment/staffing
- Succession planning
Timeline
Executive Team Leader, Human Resources
Target
09.2021 - Current
People Lead
Walmart
12.2020 - 09.2021
Human Resources Coordinator
Bay Systems Consulting, Inc.
02.2020 - 07.2020
Human Resources - Executive Team Leader
Target
11.2018 - 02.2020
Human Resources Senior Team Lead
Target
03.2018 - 11.2018
Human Resources Team Member
Target
04.2017 - 03.2018
Administrative Assistant
Skorey & Hughes Inc
10.2012 - 04.2017
MBA - Human Resources & Organizational Behavior
California State University - East Bay
Bachelor of Science - Business Administration/Human Resources Management
San Jose State University
A.S. - Business Administration
Evergreen Valley College