Yesenia Soto
Nashville,TN
Summary
Highly organized Assistant Manager Skilled in leading teams, managing daily operations and boosting customer service satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance.
Overview
7
7
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
Brentwood, TN
01.2025 - Current
- Created and maintained relationships with local businesses, and other organizations in the area.
- Maintained accurate financial records related to organizational expenditures.
- Coordinated events for residents of the community.
- Compiled reports on program outcomes and progress towards meeting objectives.
- Served as a point of contact for vendors providing services for the organization.
- Updated records of all activities related to the organization's mission and goals.
- Provided administrative support to the Community Manager as needed.
- Processed applications from prospective tenants or homeowners in a timely manner.
- Examined contracts, leases, and permits before submission.
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
- Facilitated and maintained compliance with federal housing re-certification regulations.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Developed and enforced community guidelines to maintain a positive environment.
Assistant Community Manager
Freeman Webb/Bristol Development
Nashville, TN
02.2024 - 01.2025
- Lease up property (The Lucile)
- Implemented efficient workflow for increased productivity.
- Finalized full occupancy of premises in just 7 months.
- Instructed new team members on CRM and Yardi functions.
- Enhanced operational efficiency via I Love Leasing platform.
- Managed delinquency and eviction processes.
- Executed data input tasks efficiently.
- Compiled and distributed weekly Excel spreadsheets with new resident water billing.
- Handled creation of purchase orders and bill payments in a Lease up environment.
- Managed staff scheduling.
- Proficient in utilizing various Microsoft Office tools.
Assistant Community Manager
Bell Partners
Nashville, TN
08.2021 - 02.2024
- Assistant Community Manager.|Bell Partners and Greystar took over the lease-up property.
- Optimized logistics and workflows to boost productivity.
- Integrated Brivo and Rently Keyless technologies into daily operations.
- Collaborated in operations for Luxer One.
- Educated incoming staff on CRM and Yardi.
- Oversaw delinquency and eviction filings as needed.
- Entered and processed data efficiently.
- Prepared and delivered fresh Excel sheets for resident water billing every week.
- Supported lease-up activities by managing reports, payscan, and creating P.O.s.
Assistant Property Manager
MAA
12.2017 - 01.2021
- December 2016-July 2021
Skills
- Financial recordkeeping
- Compliance management
- Data entry
- CRM
- Yardi
- Lease administration
- Staff training
- Microsoft Excel
- Team collaboration
- Operational efficiency
- Problem solving
- Deposit accounting
- Payment processing
- Strong interpersonal skills
- Administrative support
- Income and expense management
- Daily operations management
- Property tours and inspections
- Time management
- MS office suite
- Adaptability and flexibility
- Data analysis
- Staff management
- Leasing and sales
- Document control
- Customer service
- Vendor relations
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Assistant Community Manager
Greystar Property Management
01.2025 - Current
Assistant Community Manager
Freeman Webb/Bristol Development
02.2024 - 01.2025
Assistant Community Manager
Bell Partners
08.2021 - 02.2024
Assistant Property Manager
MAA
12.2017 - 01.2021
Similar Profiles
Alexsandra DelgadoAlexsandra Delgado
Leasing Manager at Greystar Property ManagementLeasing Manager at Greystar Property Management
Alayna ElemenAlayna Elemen
Leasing Professional at Greystar Property ManagementLeasing Professional at Greystar Property Management
Ashley LawsonAshley Lawson
Community Assistant at Greystar Property ManagementCommunity Assistant at Greystar Property Management
Leighton RoyaleLeighton Royale
Leasing Consultant at Greystar Property ManagementLeasing Consultant at Greystar Property Management
Jase KeithleyJase Keithley
Freelance Audio Engineer at Self-employeedFreelance Audio Engineer at Self-employeed