Yesenia Zamora
Driggs,ID
Summary
Proven customer service expert with a strong work ethic, honed through roles at McDonald's and Street Food. Excelled in fast-paced environments, adeptly handling cash transactions and resolving customer issues, ensuring satisfaction. Demonstrated exceptional multitasking and interpersonal skills, contributing to seamless service and positive dining experiences.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald's
06.2023 - 08.2023
- Strong communication and interpersonal skills.
- Basic math skills and the ability to handle cash accurately.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Previous experience in customer service or cash handling is a plus.
- Positive attitude and excellent problem-solving skills.
Server
Street Food
06.2022 - 08.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Street Food
06.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Teton High School
Driggs, ID05-2024
Skills
- Customer service
- Strong work ethic
- Customer assistance
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
McDonald's
06.2023 - 08.2023
Server
Street Food
06.2022 - 08.2022
Server
Street Food
06.2021 - 08.2021
High School Diploma -
Teton High School
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