Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yesenia Zuniga

1452 Spanish Oak Ave ,CA

Summary

Dynamic Maintenance Dispatcher at Tesla with a proven track record in optimizing work order management and enhancing communication across departments. Skilled in incident reporting and problem-solving, I successfully implemented dispatch software that improved service call tracking, leading to increased efficiency and client satisfaction. Committed to teamwork and environmental awareness.

Developed skills in fast-paced maintenance environment, focusing on logistics, communication, and problem-solving. Looking to transition into new field, bringing strong background in coordinating and dispatching maintenance teams. Eager to apply these skills to drive efficiency and support operations in dynamic setting.

Overview

2026
2026
years of professional experience

Work History

Maintenance Dispatcher

Tesla
2024 - Current
  • Implemented dispatch software to enhance tracking of service calls and technician routes.
  • Facilitated prompt resolution of issues through effective communication with technicians and clients.
  • Optimized work order processes with a digital system for monitoring maintenance requests and job statuses.
  • Enhanced communication between departments through consistent updates on maintenance progress and anticipated completion times.

Driver

Amazon
2023 - 2024
  • Executed sales strategies to consistently exceed monthly targets.
  • Addressed client concerns promptly to enhance satisfaction and loyalty.
  • Implemented strategic sales plans and practiced effective time management to surpass quotas.

Sales Representatives

AT&T
2022 - 2023


  • Developed strong customer relationships through effective communication and product knowledge.
  • Conducted thorough needs assessments to provide tailored solutions for clients.
  • Collaborated with team members to enhance overall sales performance and strategy alignment.

Production Worker

Footprint
2022 - 2023
  • Operated machinery to assemble products according to specifications.
  • Followed safety protocols to maintain a secure work environment.
  • Assisted in quality checks to ensure product standards were met.
  • Collaborated with team members to improve production efficiency.
  • Learned operational processes quickly to contribute effectively to production goals.

Education

Cybersecurity

University of Phoenix
Tempe, AZ

Skills

  • Work order management
  • Incident reporting
  • Task delegation
  • Environmental awareness
  • Building codes
  • Teamwork
  • Customer service
  • Problem-solving abilities

Timeline

Maintenance Dispatcher

Tesla
2024 - Current

Driver

Amazon
2023 - 2024

Sales Representatives

AT&T
2022 - 2023

Production Worker

Footprint
2022 - 2023

Cybersecurity

University of Phoenix

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