Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YESENIA R. PADRON

Terrell,TX

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Accomplished and energetic individual with a solid history, and a motivated leader.

Overview

6
6
years of professional experience

Work History

Sales Associate

James Avery Craftsmen
11.2022 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.

Retail Store Manager

Metro By T-Mobile
07.2019 - 03.2022
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

OPTOMETRIC ASSISTANT/Receptionist

NGHIA TRAN, O.D. FAMILY EYE CARE
11.2017 - 07.2019
  • Enhanced patient satisfaction by providing efficient and friendly service during their visits.
  • Streamlined appointment scheduling, resulting in improved patient flow and reduced wait times.
  • Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
  • Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.

Education

High School Diploma -

MY LEGACY HOME SCHOOLING
Garland, TX
05.2019

Skills

  • Sales Development
  • Product Sales
  • Money Handling
  • Excellent communication
  • Listening Skills
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Exceeding Customer Expectations

Languages

Spanish

Timeline

Sales Associate

James Avery Craftsmen
11.2022 - Current

Retail Store Manager

Metro By T-Mobile
07.2019 - 03.2022

OPTOMETRIC ASSISTANT/Receptionist

NGHIA TRAN, O.D. FAMILY EYE CARE
11.2017 - 07.2019

High School Diploma -

MY LEGACY HOME SCHOOLING
YESENIA R. PADRON