Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesenya Rodriguez

Tomball,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Agile and adaptable staff leader with stellar work history, motivational approach, and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Proficient in cash management and resolving potential issues swiftly, ensuring operational efficiency and a positive customer experience.

Overview

5
5
years of professional experience

Work History

Shift Lead

Walgreens
07.2022 - 07.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Manager's Assistant

The Craft Chicks
07.2022 - Current
  • Scheduling and group projects, and oversaw all invoices relating to each group
  • Managed phone and email correspondence and handled incoming and outgoing mail
  • Assisted in the development and execution of seasonal sales promotions, driving store traffic and increasing revenue.
  • Supported store manager in overseeing daily operations, ensuring smooth functioning

Receptionist

Paradise Nails and Spa
01.2021 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls
  • Kept reception area clean and neat to give visitors a positive first impression.

Education

Associate of Science - Neuropsychology

Lone Star College
Houston, TX
05-2027

Skills

  • Customer service
  • Cash management
  • Employee training
  • Workforce management
  • Organization skills
  • Load lifting
  • Punctuality

Languages

Spanish
Professional Working

Timeline

Shift Lead

Walgreens
07.2022 - 07.2025

Manager's Assistant

The Craft Chicks
07.2022 - Current

Receptionist

Paradise Nails and Spa
01.2021 - 04.2022

Associate of Science - Neuropsychology

Lone Star College