Yesfer Gonzalez Prisciliano
Santa Maria,CA
Summary
Quick-thinking in assessing risks and making critical decisions under pressure. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Shift Manager
McDonald's
Arroyo Grande, Shift
12.2021 - Current
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations as they arose.
- Ensured compliance with food safety regulations and quality standards.
- Resolved conflicts between employees or customers in a professional manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Hairstylist
Fantastics Sam's
Santa Maria, CA
07.2018 - 11.2019
- Assisted other stylists with busy periods in the salon.
- Greeted customers, answered phones and booked appointments.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Developed relationships with new clients through referrals from existing customers.
- Recommended products to clients based on their individual needs.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Educated clients on proper home hair care maintenance techniques.
Crew Member
Jack in the Box
Arroyo Grande, CA
10.2014 - 07.2015
- Restocked kitchen supplies including food products and utensils.
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06-2015
Associate of Arts - Criminal Justice
Allan Hancock College
Santa Maria, CASkills
- Networking
- Team building
- Problem Resolution
- Customer Relations
- Task Prioritization
- Teamwork and Collaboration
- Computer Skills
References
- Chris Ujano -Supervisor at McDonald's (805-714-8895)
- Ruby Priciliano- Store manager at McDonald's (805-937-0856)
- Susie Almaguer Store manager at Fantastic Sam's (805-704-9307)
Timeline
Shift Manager
McDonald's
12.2021 - Current
Hairstylist
Fantastics Sam's
07.2018 - 11.2019
Crew Member
Jack in the Box
10.2014 - 07.2015
High School Diploma -
Arroyo Grande High School
Associate of Arts - Criminal Justice
Allan Hancock College
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