Yesica Contreras
Alhambra,CA
Summary
Currently working as an Sales Account Executive for Spectrum businesses previously I was a Facilities Sales consultant for Cintas .I bring 8 years of sales experience in various industries. I am a hardworking and innovative individual with the ability to network efficiently and establish great long lasting customer relations. I am able to adapt to new environments quickly and pivot when the situation calls for it. I am resourceful and reliable with my team.
Overview
6
6
years of professional experience
Work History
Account Executive
Charter Communications, Spectrum
Cerritos, CA
09.2022 - Current
- Identified customer needs by asking questions and advising on best solutions.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Listened to customer needs to identify and recommend best products and services.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Increased profitability within accounts by cross-selling additional products.
- Attended various networking events to identify sales opportunities and build relationships.
FACILITIES CONSULTANT
Cintas
Pico Rivera
06.2021 - 03.2022
- Identify new potential customers within territory
- Uncover customer needs inorder to create a customized program for them
- Geo code to maximize time in the field
- Delivering exceptional customer service
- Responsibilities also include prospecting, cold calling, setting appointments with prospects, creating quotes, overlooking installations and meeting month sales quotas.
Enterprise Account Executive
Charter Communications
El Segundo
04.2020 - 05.2021
- Penetrate targeted accounts within your named account territory; contact and qualify new buyers, uncover and analyze needs, develop solution/value proposition, negotiate terms, and close business
- Manage and forecast sales activity in salesforce.com, while creating satisfied customers
- Generate new business in existing accounts, across corporate families Facilitate communications with other team members and partners such as Salesforce to solve unique customer business challenges Conduct online demos of our products via web technologies and web-based presentations.
Residential Direct Sales Supervisor
Charter Communications
El Segundo
03.2019 - 04.2020
- As a Spectrum Direct Sales Supervisor I support and assist the Spectrum Direct Sales manager by managing the day to day activities of the Spectrum Direct Sales Department
- Supervise a team of Direct Sales staff 8-10 direct sales representatives
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Responsible for meeting and exceeding budgeted sales goals Supervise a team of Direct Sales staff.
Outside Sales Representative
Charter Communications
Wilmington
01.2018 - 02.2019
- Meet bi-weekly sales/install quota requirements Track sales progress and document productivity on sales forms/ reports as provided by the company Ensure all required paperwork is legible, complete and submitted in a timely manner
- Seek opportunities with customers to enhance the company’s image
- Maintain a neat appearance, show respect and respect the customer’s property.
Education
High School Diploma -
Abraham Lincoln High School
06.2013
Skills
- Lead Generation
- Progress Reporting
- Revenue Generation
- Territory Management
- Written and Verbal Communication
- Customer Relationships
- Friendly and Enthusiastic
- Upselling Strategies
- Proficient With Microsoft, Excel , Word Doc, CRM systems, CSG, Salesforce
Achievements And Interests
- Humanities Student President 2012-2013
- Member of Latin Dance Salsa Club 2009-2013
- Member of Mandarin Language Club 2009-2013
- Abraham Lincoln Girls Volleyball 2009-2013
Languages
- Spanish
- English
Languages
Spanish
Native/ Bilingual
Affiliations
- Gym enthusiast
- Volleyball player
Timeline
Account Executive
Charter Communications, Spectrum
09.2022 - Current
FACILITIES CONSULTANT
Cintas
06.2021 - 03.2022
Enterprise Account Executive
Charter Communications
04.2020 - 05.2021
Residential Direct Sales Supervisor
Charter Communications
03.2019 - 04.2020
Outside Sales Representative
Charter Communications
01.2018 - 02.2019
High School Diploma -
Abraham Lincoln High School
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