Yesica Palacios
Santa Ana,CA
Summary
Experienced Interpreter with proven track record of delivering precise interpretations and translations between English and Spanish. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
Overview
5
5
years of professional experience
Work History
Spanish Medical Interpreter
Westcoast Interpreter
11.2020 - 05.2024
- Facilitated effective communication between healthcare providers and patients, ensuring proper communication of diagnosis and treatment plans.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
- Enhanced patient understanding by providing accurate interpretation during medical appointments.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Provided interpretation services during telemedicine consultations
- Followed ethical codes to protect confidentiality of patient medical information.
- Sight-translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Maintained message content, tone, and emotion as closely as possible.
Spanish Interpreter
Independent Contractor
09.2019 - 11.2020
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful verbal communication abilities in consecutive, simultaneous and sight techniques.
- Facilitated clear communication between healthcare providers, attorneys, school staff and patients/clients/or parents
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding to all parties involved.
- Interpreted conversations simultaneously to help both parties conduct meetings and get through Depo Preps in a fast and effective manner.
- Attended training programs to improve professional knowledge and interpretation skills.
Education
Certificate of Completion - Spanish Interpreter
Southern California School of Interpratation
Santa Fe Springs12.2017
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA05.2012
Skills
- Fluent Spanish
- Empathy and Sensitivity
- Healthcare Systems Understanding
- Fluent English
- Patient confidentiality
- Medical Ethics
Timeline
Spanish Medical Interpreter
Westcoast Interpreter
11.2020 - 05.2024
Spanish Interpreter
Independent Contractor
09.2019 - 11.2020
Certificate of Completion - Spanish Interpreter
Southern California School of Interpratation
Bachelor of Arts - Criminal Justice
California State University - Fullerton
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