Yesica Villalobos

Motivated Assistant Manager with experience in fast-paced food service. Skilled in team leadership, daily operations, customer service, and inventory management. Focused on meeting goals and maintaining high standards.

• Communicated regularly with customers to gain insights into their needs.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Resolved conflicts between team members in an effective manner.
• Developed a system for tracking inventory and ordering supplies as needed.
• Created reports on sales trends, inventory levels, and financial data.
• Analyzed business performance data and forecasted business results for upper management.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.

Aerie – Seasonal Sales Associate (Summer Job)

Gained hands-on experience in a retail clothing environment by helping customers with sizing and product selection, organizing displays, restocking inventory, and processing transactions. Ped strong communication and teamwork skills in a fast-paced setting.

• Organized stockroom shelves according to size, color or style.
• Helped customers find specific products, answered questions, and offered product advice.
• Developed trusting relationships with customers by making personal connections.
• Placed special orders or called other stores to find desired items.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Assisted with merchandising activities such as folding clothes, tagging items, stocking shelves .
• Organized packages for shipment by affixing labels to boxes and containers.

Provided fast, friendly customer service, handled cash and fuel transactions, and kept the station clean and organized.

• Collected cash payments from customers or charged purchases to credit cards.
• Responded to questions about local area and company services.
• Serviced, cleaned and restocked restrooms.

Assisted with food preparation, setup, and service for events. Maintained cleanliness and organization, followed food safety guidelines, and provided professional, friendly service to guests in fast-paced environments.