Yesika Vera
Queens,NY
Summary
Dedicated Care Coordinator with 9 years of experience in home care services. Expertise in care planning, referral tracking, and scheduling, with a strong focus on resolving conflicts and enhancing continuity of care. Proven ability to collaborate with multidisciplinary teams, ensuring accurate records and timely service delivery that aligns with patient needs.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Care Coordinator
Centercare Home Care Agency
New York, New York
06.2017 - 08.2026
- Coordinated client care plans for Centercare Home Care Agency patients.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Reviewed client needs to match services with appropriate caregivers.
- Scheduled home care visits with caregivers and family members.
- Communicated service updates with clients, nurses, and agency staff.
- Resolved scheduling conflicts and service changes in daily operations.
- Supported continuity of care through follow-up calls and case updates.
- Educated clients on available resources and services within their communities.
- Responded promptly to inquiries from patients regarding their care plans.
- Maintained confidential client files and agency documentation.
Education
BBA - Business Administration
IUTA
Caracas-Venezuela11-2007
Skills
- Care coordination
- Referral management
- Client management
- Patient transitions
- Resource coordination
- Appointment scheduling
- Visit management
- Intake screening
- Issue resolution
- Team collaboration
- Client communication
- Client advocacy
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Care Coordinator
Centercare Home Care Agency
06.2017 - 08.2026
BBA - Business Administration
IUTA