Yesli Sida
Taylors,SC
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Estee Lauder
01.2023 - Current
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Maintained organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Host
Chophouse 47
12.2023 - Current
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Leasing Consultant
Middleburg Management
08.2022 - 11.2023
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Leasing Consultant
Southwood Realty
02.2021 - 07.2022
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Distributed and followed up on tenant renewal notices.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
BDC Representative
Breakaway Honda
07.2019 - 02.2021
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.
Private Caregiver
Brooks Howell Home
07.2018 - 06.2019
- Supervised daily activities and provided assistance to staff.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Assisted patients with self-administered medications.
- Developed personalized care plans to address individual needs and goals.
- Collaborated with healthcare professionals to ensure optimal patient outcomes.
Education
Enka High School
Candler, NC06.2015
Skills
- Proficient in Onesite, Knock, ResMan, Bluemoon Software, MRI Software, DocuSign
- Foreign language skills
- Customer Service
- Effective Multitasking
- Up-selling techniques
- Active Listening and Communication
- Filing
- Scheduling
- Competitive Research
- Lease Agreements
- Fair Housing Laws
- Goal-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Host
Chophouse 47
12.2023 - Current
Beauty Advisor
Estee Lauder
01.2023 - Current
Leasing Consultant
Middleburg Management
08.2022 - 11.2023
Leasing Consultant
Southwood Realty
02.2021 - 07.2022
BDC Representative
Breakaway Honda
07.2019 - 02.2021
Private Caregiver
Brooks Howell Home
07.2018 - 06.2019
Enka High School