Yessenia Malca Masias
Alexandria,VA
Summary
Adaptable professional with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
SCHOOL AND COMMUNITY ENGAGEMENT ADVOCATE
Prince George’s Department of Social Services
Hyattsville, Maryland
09.2022 - Current
- Provide direct case management and crisis prevention support to students and families
- Collaborate with families and self-defined nontraditional support systems of assigned youth
- Conduct individualized assessments to identify needs, develop case plans/strategies
- Conduct home visits, as appropriate, to assess students/family for needs and provide services
- Maintain a case record including all required documentation with regard to case activity, demographics, dismissal summaries, and individual/family/group interventions
RESIDENT SERVICES COORDINATOR
Arlington Housing Corporation
Arlington, Virginia
05.2021 - 09.2022
- Work closely with the leasing office and attend monthly meetings to go over delinquency lists and reach out to residents who might be in need of financial support
- Assist residents in completing applications for rental assistance programs and follow up with them
- Provide case management and connecting families to shelters, legal resources and educational programs, churchs, organizations, healthcare providers and food pantries
- Attended in-depth training, workshops, seminars and other learning opportunities
- Schedule and organize resident meetings, and empower residents by bringing guest speakers to monthly resident meetings
COMMUNITY SUPPORT WORKER
Neighbors Consejo
Washington, D.C.
01.2021 - 01.2022
- Assess needs and risks utilizing a strengths perspective and create service plans in partnership with consumers
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals
- Maintain accurate paper and electronic records of all contacts and activities
- Deliver, facilitate and coordinate services to meet identified needs, including food, clothing, housing, finances
- Assisted in implementation of community support services in alignment with needs
- Supported clients in developing goals and social skills, improving individual wellness and productivity
Education
MASTER - SOCIAL WORK
University of Kentucky
Lexington, KY12-2022
BACHELOR - SOCIAL WORK
George Mason University
Fairfax, VA05.2020
ASSOCIATE - SOCIAL STUDIES
Northern Virginia Community College
Alexandria, VA01.2019
Skills
- Critical thinking
- Active listening
- Cultural understanding
- Complex problem-solving
- Case Management
- Needs assessment
- Community outreach
- Conflict resolution
- Crisis intervention
- Data entry
- Emotional support
- Time management
- Team collaboration
- Reliability
Locations
- Hyattsville, Hyattsville, MD
- Arlington, Arlington, VA
- Washington, Washington, DC
License
LMSW, 32899, MD
Accomplishments
Award to customer service provision Positivity, Ambition,Vision,Empowerment and Resiliency .
Languages
Spanish
Native/ Bilingual
Timeline
SCHOOL AND COMMUNITY ENGAGEMENT ADVOCATE
Prince George’s Department of Social Services
09.2022 - Current
RESIDENT SERVICES COORDINATOR
Arlington Housing Corporation
05.2021 - 09.2022
COMMUNITY SUPPORT WORKER
Neighbors Consejo
01.2021 - 01.2022
MASTER - SOCIAL WORK
University of Kentucky
BACHELOR - SOCIAL WORK
George Mason University
ASSOCIATE - SOCIAL STUDIES
Northern Virginia Community College
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