Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yeudi DeJesus Garcia

Santo Domingo ,Dominican Republic

Summary

Proficient in customer service and relationship building, driving sales growth through exceptional communication and teamwork. Committed to fostering customer loyalty and enhancing overall store performance.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Dynamic sales associate with a strong focus on problem-solving and collaboration. Demonstrated ability to enhance customer satisfaction by effectively addressing inquiries and optimizing inventory management. Ready to contribute to a team-oriented environment that prioritizes customer needs.

Reliable professional with a proven track record in sales growth and customer service. Known for exceptional listening skills and effective communication, consistently enhancing customer experiences and driving repeat business.

Overview

7
7
years of professional experience

Work History

Sales Associate

Grullon Motors
Santiago Dominican Republic
01.2018 - 08.2022
  • Guided customers through product selection, ensuring alignment with individual needs and preferences.
  • Managed inventory levels, tracking stock to optimize availability and reduce shortages.
  • Facilitated vehicle demonstrations, highlighting features and benefits to enhance customer understanding.
  • Collaborated with team members to develop sales strategies that improved overall store performance.
  • Cultivated relationships with repeat customers, increasing loyalty and driving consistent sales growth over time.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Trained new associates on product knowledge and customer service best practices, fostering a collaborative environment.

Call Center Representative

Alorica
Villa Juana Dominican Republic
05.2015 - 05.2016
  • Handled customer inquiries and resolved issues efficiently through active listening and problem-solving skills.
  • Maintained accurate records of customer interactions in CRM system to ensure effective follow-up.
  • Adapted to diverse customer needs by utilizing product knowledge and communication techniques.
  • Collaborated with team members to improve service delivery and enhance customer satisfaction levels.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Identified upselling opportunities to increase revenue generation.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.
  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.

Education

High School Diploma -

Perth Amboy Highschool
Perth Amboy, NJ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Languages

Spanish
English

Timeline

Sales Associate

Grullon Motors
01.2018 - 08.2022

Call Center Representative

Alorica
05.2015 - 05.2016

High School Diploma -

Perth Amboy Highschool