Yi-Chen Chien
San Francisco,CA
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Realtor
Loan Realty Elite
08.2023 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Realtor
Sterling Real Estate
03.2023 - 08.2023
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Realtor
BQ Realty
10.2021 - 03.2023
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Beauty Advisor
DFS Group
05.2015 - 09.2015
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Flight Attendant
United Airlines
04.2014 - 12.2014
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Tour Manager
Gloriatour
01.2000 - 04.2014
- Enhanced client satisfaction by personalizing tour itineraries based on specific interests and preferences.
- Streamlined tour operations for increased efficiency through effective communication with suppliers and vendors.
- Increased repeat business with exceptional customer service and attention to detail throughout the entire tour process.
- Built strong relationships with clients, resulting in a significant number of referrals and positive reviews.
Sales Associate
Cathay Financial Holdings
07.2003 - 07.2004
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Quality Control Engineer
Turbo Technology
05.1999 - 05.2000
- Enhanced product quality by designing and implementing comprehensive quality control procedures.
- Streamlined inspection processes for increased efficiency and reduced waste in production.
- Developed customized testing protocols to ensure adherence to industry standards and regulations.
- Collaborated with cross-functional teams to identify root causes of defects and devise corrective actions.
Assistant
Chi Far Securities Investment Consultant Co.
09.1998 - 03.1999
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
MBA - MBA
Sofia University
Palo Alto, CABBA - Business Statistics
Tamkang University
Taipei,TaiwanSkills
- Closing Support
- Pricing Negotiation
- Price Structuring
- Property Management
- Sales Forecasting
- Leasing and Sales
- Market Research
- Sales Development
- Client Relations
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
English
Full Professional
Japanese
Limited Working
Timeline
Realtor
Loan Realty Elite
08.2023 - Current
Realtor
Sterling Real Estate
03.2023 - 08.2023
Realtor
BQ Realty
10.2021 - 03.2023
Beauty Advisor
DFS Group
05.2015 - 09.2015
Flight Attendant
United Airlines
04.2014 - 12.2014
Sales Associate
Cathay Financial Holdings
07.2003 - 07.2004
Tour Manager
Gloriatour
01.2000 - 04.2014
Quality Control Engineer
Turbo Technology
05.1999 - 05.2000
Assistant
Chi Far Securities Investment Consultant Co.
09.1998 - 03.1999
MBA - MBA
Sofia University
BBA - Business Statistics
Tamkang University
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