ADP Workforce Now
Yia Yang
Human Resources Manager
Sterling Heights,MI
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments. Dedicated Human Resources professional bringing 16 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
15
15
years of professional experience
2
2
Language
Work History
Human Resources Manager
Trott Law, P.C.
Farmington Hills, MI
08.2020 - Current
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance review and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs and constructive feedback.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
- Conducted company-wide town hall meetings to convey updates.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recruited top talent to maximize profitability.
- Instructed senior leaders on appropriate employee corrective steps.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Business Partner
Trott Law, P.C.
Farmington Hills, MI
01.2018 - 08.2019
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Devised hiring and recruitment policies for [Number]-employee company.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Developed and delivered special events for company employees.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Led comprehensive safety training program for [Number] staff members.
Human Resources Generalist
Trott Law, P.C.
Farmington Hills, MI
10.2013 - 01.2018
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Facilitated criminal background check process for new hires.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Human Resources Assistant
Trott Law, P.C.
Farmington Hills, MI
08.2008 - 10.2013
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Organized new employee orientation schedules for new hires.
- Prepared monthly termination lists to be added to permanent records.
- Assisted with on-boarding process of [Number] new hires in [Timeframe].
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Compiled employee records from individual departments to maintain central files.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Helped employees register for benefits programs using online portals.
- Recruited and screened qualified potential employees.
Payroll Supervisor
American Blinds, Wallpaper & More
Livonia, MI
06.2005 - 05.2008
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Reviewed time records for 135 employees to verify accuracy of information.
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
- Managed payroll data entry and processing for 135 employees to comply with predetermined company guidelines.
Education
No Degree - Liberal Arts And General Studies
University Wisconsin La Crosse
La Crosse, WISkills
Compensation and benefits
Workforce improvements
Compensation structuring
Personnel recruitment
Benefits and compensation management
Payroll coordination
Benefits administration
Recruitment
Recordkeeping
Records management
Training and mentoring
Microsoft Office proficiency
Recruitment strategies
Company organization
Affiliations
- Society of Human Resource Management
Software
Paychex Solutions
Microsoft Outlook, Word, Excel, PowerPoint
Timeline
Human Resources Manager
Trott Law, P.C.
08.2020 - Current
Human Resources Business Partner
Trott Law, P.C.
01.2018 - 08.2019
Human Resources Generalist
Trott Law, P.C.
10.2013 - 01.2018
Human Resources Assistant
Trott Law, P.C.
08.2008 - 10.2013
Payroll Supervisor
American Blinds, Wallpaper & More
06.2005 - 05.2008
No Degree - Liberal Arts And General Studies
University Wisconsin La Crosse